Privacy Policy

Privacy Consent Disclosure

When you complete our online enquiry form, you will be asked to provide your first name, last name, email address and contact phone number in order to complete your enquiry.

The information will be used to stay in contact with you as your situation is assessed by our mortgage brokers and you choose to submit a home loan application and eventually reach settlement.

Beyond settlement, your personal information will be used by our Customer Care team to stay in contact with you to ensure that your mortgage is still working for, to answer any questions you have, to help make changes to your home loan, to provide you tips and resources, to complete a home loan check up on the anniversary of your mortgage approval, and to help you refinance your home loan, should you choose to do so.

If you choose not to proceed with us, your personal information may be used for marketing, remarketing and retargeting purposes via online advertising and email marketing.

You will have the option to consent to the use of your personal information for marketing purposes before submitting your enquiry with us.

The personal data specified above will be kept until such time that you request that your personal data be deleted.

We take great care with the information we hold about you. Our aim is to ensure that any details are securely protected from misuse, loss, and unauthorised access, modification or disclosure. We will take reasonable care to make sure that we keep your information in an accurate, complete and up to date manner. When that information is no longer needed, it will be permanently destroyed or de-identified.